Our goal is to get you and your team set up as quickly as possible so that you can start taking advantage of our system. To start, let's go over the items covered in this article:
- Bookmark recommendations
- How and where to get additional support
As you go through our resources, we recommend you bookmark a few articles for easy access.
Here are the few that we suggest:
- How to use our guides
- DataQ Quick Start
- How do I connect my shopping cart?
- How do I connect my marketing channels?
- How to invite team members?
We've experienced the pain of implementing new tools, which is why we made it a priority to ensure that your setup is as close to painless as possible. However, if you and your team need additional assistance, you can always use our chat to reach our customer success team by simply clicking on the smiley box on the bottom right of your screen.
You can access our chat within the platform and from our website. Our fastest response times are between 8:30 am - 5:30 pm during the week. On the weekends we are available, but response times may take longer.
We hope that this article helps you navigate our knowledge base and gets you and your team up and running quickly.