We map certain values in our database to help normalize the data we ingest.

You will find the DataQ value on the left and the original Magento value on the right. When creating an audience please refer to this mapping to ensure your audiences are using the correct values.

Financial Status:
Value                   Magento Value
Paid                     → Complete
Refunded            → Closed
Pending              → New, Processing, On Hold, Payment Review
​
​Fulfillment Status
Value                   Magento Value:
Fulfilled               → Complete
Pending              → New, Processing, On Hold, Payment Review
​
​